Restore AOL Desktop Gold Missing Icon/Shortcut | Solved

Getting “Desktop Gold Icon Missing” problem on your Computer screen?

It is very most common problem that display when you open your desktop gold software to send emails and attachments.

Whatever, read out this troubleshooting guide and get back your missing icon on desktop screen.

Getting quite stressed up with the question “Desktop Missing Icon”.

This is one of the errors you come across through when you are using the gold software.

If you come across any such problem, then you can definitely rectify it yourself if you have a look at these steps.

The article gives you information about the reason of the error and also steps to solve the error.

What are the Reasons for Desktop Gold Missing Icon?

When a technical issue arises, it becomes quite difficult to determine the actual reason for it. Some of the reasons for it are explained below:

  • Improper installing of the software.
  • Due to using of damaged or a corrupted hard disk.
  • Presence of any malware or virus in the system.

Version of the Desktop Software Icon

  • You need to first check you are using the latest version of the Gold Desktop Icon or not.
  • Also see that you are using the updated version of the Windows also.
  • If you are not using the latest version, make sure that the gold and Windows, both are updated.
  • If it is not updated then you need to first check the system tray of the computer and if you find that the Gold Icon Missing from Desktop, then reinstall the software first.
  • You also need to make sure that the requirements which are needed to install desktop gold software should be there.

How do I Get the Icon on my Desktop?

Steps to recover erased Gold icon on the computer

  • You need to first click on the system primary drive and after that you need to drag the Desktop Software Missing Icon towards the home screen.
  • If you are facing any issue while doing it, then right click on the option which says create short cut.
  • In case, if the Desktop application Icon disappeared from the system tray, then click on open gold program. After that, place the pointer over the icon and select on keep it in the dock.
  • After that, click on registry Window and select on clear Icon.db cache file.
  • Before you clear the file, you need to change the icon value of max cached to 10000 or more than that.

If still the icon has not been stored in the system, then you can follow the below steps.

What are the Basic troubles shooting steps for Desktop Gold Missing Icon?

Solution 1: Change the Settings of the Windows

  • You need to first right click on the Windows and go to sub menu and click on view option.
  • After that, you need to find showing desktop icon from the list and you need to first find the uncheck box and then click on select.
  • After that select on F5 button or right click on the Window and select on the refresh button.
  • Now, the icon should appear in the screen and if it still does not appear then you need to restart the system.

If you are still unable to locate the icon, then you can continue with the next procedure.

Solution 2: Check the Virus and the Malware Software

  • In case, if your system does not contain any kind of virus or malware software, then you need to open web and download PC scanner tool.
  • Once the download is completed, then you need to install it and you need to run the Antivirus scan.
  • Before the starting of the procedure, always try to select on full system scanning.
  • When the scanning gets completed, a list of all malware and affected program appears in the screen.
  • After that, you need to select the malware one by one and right click on them and click on delete. You need to do it for all the folders.
  • Once all the malware gets deleted, a notification stating deleted will appear in the screen.
  • Now, restart the system and see if the Restore Disappeared Desktop Software Icon can be seen in the desktop or not.
  • If not, then you need to click on add a shortcut of the icon.

If you are still unable to solve the issue, then you can follow the next procedure.

Solution 3: Restoring the Desktop Missing Icon in the Dock Option

  • You need to first launch the desktop gold in the desktop and then place the mouse over the icon.
  • After that, you need to click on it and then press on keep it in dock position or you can simply drag icon to Dock from the tool bar by selecting the menu button.

What are the Advanced Troubleshooting Steps for Gold Desktop  Missing Icon? 

If the troubleshooting steps does not help you in restoring the icon, then you can follow these steps:

Solution 1: Removing all the Shortcuts 

  • You need to either recreate the icon from the installed file that are present in the file of the software or download the software again and add the icon in the screen.
  • Or you can simply create a folder and then keep all the icons in that folder.

If the problem has not been rectified, then continue with the below steps.

Solution 2: Disabling System Maintenance

  • You need to click on the start button that is present in the left bottom corner of the desktop and then click on control panel.
  • After that, click on system and security option and select on fix and find problems.
  • Next press on system and security and press on Computer maintenance.
  • Then, you need to select on radio button to switch off the system maintenance.
  • After that, restart the computer and see if the problem has been solved or not.

If the problem has not been rectified, then continue with the below steps.

Solution 3: To stop Icon Removal from Desktop Deactivate Task Scheduler

  • For this, you need to go and click on the start button and press on Windows accessories.
  • Then, click on system tools and then task scheduler. After that you need to drag the mouse and select task scheduler library.
  • After that select on Microsoft folder and press on windows button and click on disabled option.
  • Make sure that the date and time of the system is updated.

If the problem has not been rectified, then you can contact experts and take troubleshooting guidance related your software problem.

Steps to Reinstall Desktop Software are

  • For reinstalling you need to download the file first. So, for that open Internet Explorer and go to site.
  • After that click on desktop gold download file.
  • Once process completed, save the file in the screen. After saving check the file is virus infected or not. If it says that it’s not there, then click on run administrator.
  • Next, you need to click on the setup file and follow the instructions and the process of installation will be completed.
  • After that click on the finish button, once the process is completed. 

Still, Facing Desktop Software Icon Missing Issue? Don’t Hesitate to contact experts!

The Gold keeps removing itself from my Computer because of improper installing of the software or using of outdated software, hard disk of the system is corrupted, etc. if you have the question Explain why Gold keeps removing itself from my Computer, this answer will be helpful!

Also, read given troubleshooting guides, if you got problem during downloading and installing software on your system such as:

Desktop Gold Icon Not Responding

Fix Desktop Gold 104 Error 


The above processes are quite simply and easy to perform. If you are not able to Restore Desktop Gold Missing Icon, then you can get the help of the professionals.

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